Frequently Asked Questions
Find answer to your most common question
The company offers a broad drinkware line covering insulated cups, vacuum flasks, food jars, thermos bottles and travel mugs.
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What is your production lead time?
Stock goods ship within 3–7 days. Custom orders normally take 30–45 days after deposit and sample confirmation.
What material are your insulated cups made of?
Main body adopts food-grade stainless steel (304/316 available). Lids are safe food-contact plastic, BPA-free.
How about the thermal retention performance?
Vacuum insulated design keeps drinks hot for 12h and cold for 24h. The actual effect varies by ambient temperature and liquid volume.
What certificates do you have for export?
Our products pass food-grade safety tests such as LFGB, FDA. We can provide test reports and certification documents for customs clearance.
What’s your MOQ for insulated drinkware?
MOQ depends on product and customization. Stock items accept small orders; custom orders require higher MOQ. Contact us for detailed quantity.
Can you do OEM & ODM custom water cups?
Yes. We support OEM & ODM services, including custom logo, color, surface finish, lid design and packaging. Our R&D team can develop new drinkware according to your requirements.